Welcome to www.BDHotels.travel (the "Website"). This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The terms "we", "us", "our" and "BDHotels.travel." refer to BDHotels.travel. The term "you" refers to the customer visiting the Website and/or booking a reservation through us on this Website.
This Website is offered to you conditioned upon your acceptance without modification of any of the terms, conditions, and notices set forth below (collectively, the "Agreement"). By accessing or using this Website in any manner, you agree to be bound by the Agreement. To the extent you book any hotel on this Website through our call center agents, you agree that this Agreement shall apply to all such transactions. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please do not use this Website or make bookings through our call center agents. It is your responsibility to monitor terms and conditions page of BDHotels.travel. regularly to determine whether the terms and conditions have been modified. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.
As a condition of your use of this Website, you warrant that (i) you are at least 18 years of age and are of sound mind, (ii) you possess the legal authority to create a binding legal obligation, (iii) you will use this Website in accordance with this Agreement, (iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act, (v) you will inform such other persons about the terms and conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto; (vi) all information supplied by you on this Website is true, accurate, current and complete, and (vii) if you have an BDHotels.travel account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of this Agreement.
The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:
use this Website or its contents for any commercial purpose;
make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or
"frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.
Additional terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that some hotel suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses during your stay. Such deposit is unrelated to any payment received by BDHotels.travel. for your hotel booking. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.
By booking with BDHotels.travel. you authorize BDHotels.travel. and its agents to transact with your bank or other payment gateways on your behalf to obtain the necessary information required to process payment, confirm payment, resolve inquiries and billing disputes, and/or as otherwise required to manage the booking.
We accept the following payment methods: (i) Credit Cards with MasterCard or Visa branding (ii) International Debit Cards with Visa or MasterCard branding which your issuer allows you to use to make purchases online; (iii) Net Banking Payment (Bank detail provide upon request) only for travel agents and. You will not be asked to provide your online banking user name or password to BDHotels.travel. ("Account Access Data"). BDHotels.travel. does not want any information regarding your Account Access Data and you agree not to provide us with your Account Access Data. Not all payment methods are available to use for all travel services, travel products, or modifications a customer may request to their transaction.
Debit cards from BRAC Bank, Duch Bangla Bank & Q-cash.
When you use to make payment, you must authenticate and approve payment directly on your financial institution's website. In order to successfully complete the payment process. We will promptly generate an electronic mail ("email") notification to the email address you provided confirming the details of your itinerary. BDHotels.travel. shall not be responsible in any manner whatsoever in the event the email notification fails to be delivered to the email address provided due to any reason which is beyond the control of BDHotels.travel. including without limitation a break down in your internet connection.
Price and availability is not guaranteed until the booking is confirmed.
If you fail to return to our Website or do not complete the payment process within 20 minutes, your booking will be unsuccessful and your itinerary will be cancelled. We will promptly generate an email notification to the email address you provided that the booking was unsuccessful. BDHotels.travel. shall not be responsible in any manner whatsoever in the event the email notification fails to be delivered to the email address provided due to any reason which is beyond the control of BDHotels.travel. including without limitation a break down in your internet connection.
The Codero Limited (Easypayway) has been authorized to process online payment transactions on behalf of BDHotels.travel. The name Codero Limited will appear as the merchant name associated with your transaction and on the statement provided by your financial institution.
Your financial institution may impose an additional fee or other charges to use their payment services ("Payment Servicing Fees"), and you are solely responsible for payment for any and all such Payment Servicing Fees. BDHotels.travel. does not determine or assess such Payment Servicing Fees.
Payment Servicing Fees, if any, are not included in the purchase price displayed on your itinerary or the receipts provided by BDHotels.travel.
If payment is completed, but the booking is not confirmed by us, your funds will not be sent to BDHotels.travel. Instead, easypayway will hold the funds and we will request easypayway to return such funds to the originating source.
BDHotels.travel. shall have no obligation to replace the unconfirmed booking, accept another booking in lieu of the unconfirmed booking, or to compensate you for such unconfirmed booking. Any subsequent bookings will be treated as a new transaction and will require a new and separate payment. No booking information will be carried over from any previous itinerary. No payment made for a prior unsuccessful booking can be applied towards your new booking.
In the event modification of an existing itinerary for which payment was made results in the need to collect additional funds (for example, a price increase for peak season whether such booking was booked alone), payment for any such additional funds may only be made by (a) a credit card with MasterCard or Visa branding; or (b) by an international debit card, provided your card issuer permits use of a debit card for online. The payment types identified in the preceding sentence must be used to pay any such additional funds, regardless of the original form of payment for such itinerary.
Refunded amounts are generally returned within 3 - 5 business days; however, the length of time required for the funds to be credited to your account is determined by your financial institution. Please check with your financial institution on their specific rules regarding returned or refunded transactions.
Refunds limited to 1 per booking. If your travel arrangements are subject to more than one change, it may be necessary to cancel the entire booking; any eligible refunds will be sent to your financial institution to credit your account in accordance with its policies. Rebooking your travel will require a new and separate payment.
BDHotels.travel. has no obligation to issue refunds if: (i) BDHotels.travel. received payment thirty (30) or more days prior to our receipt of the refund request for a booking transaction; (ii) the purchase requires more than one refund or credit; (iii) in response to a disputed booking appearing on your statement from your financial institution, your financial institution issues you a refund for the disputed booking transaction and sends BDHotels.travel. a charge back on the transaction (a charge back reverses the payment you made to BDHotels.travel. for the refunded transaction); (iv) the booking is for non refundable hotel reservation; (v) you cannot provide us with full and accurate information required to complete the refund or credit; (vi) the refund request has already processed through easypayway but has not yet applied to the originating source of the payment; (vii) the refund request directs BDHotels.travel. to issue the refund to a different financial institution than the source where the original payment was received; or (viii) BDHotels.travel. did not received the payment for which the refund request is made due to force majeure or other causes beyond our direct control.
Refunds requiring special handling may result in a delayed return of the funds:
We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any hotel reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you grant BDHotels.travel., its subsidiaries and corporate affiliates and the affiliated, co-branded and/or linked website partners through whom we provide service a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that the bdhotels.travel may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our supplier partners. You further grant BDHotels.travel. the right to pursue at law any person or entity that violates your or BDHotels.travel.'s rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website. If you do not agree to these terms and conditions, please do not provide us with any Submissions.
You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, abusive, obscene, pornographic, or otherwise objectionable or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); (iii) any material or content that may bring disrepute to the Website and harm its business and/or credibility and goodwill; and (iv) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary or contractual right of any third party; and (v) that may hinder services on the Website in any way. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that BDHotels.travel. may exercise their rights (e.g. use, publish, delete) to any content you submit without notice to you. If you submit more than one review for the same hotel, only your most recent submission is eligible for use.return to top
You acknowledge that the BDHotels.travel pre-negotiate certain room rates with hotel suppliers to facilitate the booking of reservations on your behalf. The room rate displayed on the Website is a combination of the pre-negotiated room rate for rooms reserved on your behalf by the BDHotels.travel and the facilitation fee retained by them to compensate them for their services. You authorize the BDHotels.travel to book reservations for the total reservation price, which includes the room rate displayed on the Website, plus VAT recovery charges, and service fees. You agree that your credit card will be charged by the BDHotels.travel for the total reservation price. Upon submitting your reservation request you authorize the BDHotels.travel to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers.
You acknowledge that neither BDHotels.travel. nor the BDHotels.travel collect VAT for remittance to applicable VAT authorities. The VAT recovery charges on prepaid hotel transactions are a recovery of the estimated transaction that the BDHotels.travel pay to the hotel supplier in connection with your hotel reservations. The hotel suppliers invoice the BDHotels.travel for VAT amounts. The hotel suppliers remit applicable VAT to the applicable VAT jurisdictions. Neither BDHotels.travel. act as co-vendors with the supplier with whom we book or reserve our customer's travel arrangements. The actual VAT amounts paid by the BDHotels.travel to the hotel suppliers.
You may cancel or change your prepaid hotel reservation, but you will be charged the cancellation or change fee indicated in the rules and restrictions for the hotel reservation (if any). If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, which varies by hotel (usually 24 to 72 hours) prior to your date of arrival), you will be subject to a charge of applicable nightly rates, you must confirm the reservation changes with us no later than the date of the first night of the reservation to prevent cancellation of your reservation. You must make refund requests for no-shows within 7 days after check in day.
You agree to pay any cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation. You agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations.return to top
If you want to change any details of your itinerary (such as changing to a different hotel or changing your departure date or airport), we will do our best to help but cannot guarantee that changes can be made. You should call our Service Center +8801833360333. We do not charge an amendment fee, however any charges passed on to BDHotels.travel by our suppliers such as hotels will be payable (if any). The price of your new arrangements will be based on the prices that apply on the day you ask for the change. These prices may not be the same as when you booked the products or services.return to top
The information, software, products, and services published on this website may include inaccuracies or errors, including pricing errors. In particular, the bdhotels.travel and the bdhotels.travel affiliates do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel displayed on this website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers. In addition, bdhotels.travel. Expressly reserves the right to correct any pricing errors on our website and/or on pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.
Hotel ratings displayed on this website are intended as only general guidelines, and the bdhotels.travel do not guarantee the accuracy of the ratings. The bdhotels.travel their respective suppliers make no guarantees about the availability of specific products and services. The bdhotels.travel their respective suppliers may make improvements and/or changes on this website at any time.
The bdhotels.travel their respective suppliers make no representations about the suitability of the information, software, products, and services contained on this website for any purpose, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by the bdhotels.travel or the bdhotels.travel affiliates. All such information, software, products, and services are provided "as is" and "as available" without warranty of any kind. You may transact if you expressly acknowledge and agree that your use of services on the website or of the website in any manner is at your own risk. The bdhotels.travel, the bdhotels.travel affiliates, and their respective suppliers disclaim all warranties and conditions that this website, its servers or any email sent from the bdhotels.travel, the bdhotels.travel affiliates, and/or their respective suppliers are free of viruses or other harmful components. The bdhotels.travel, the bdhotels.travel affiliates, and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and mapping functionality and the accuracy thereof, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and no infringement. Without limiting the foregoing, we accept no responsibility for and shall not be liable in respect of any loss or damage or alterations, delays or changes arising from unusual and unforeseeable circumstances beyond our control.
In no event shall the bdhotels.travel, the bdhotels.travel affiliates, and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this web site; any computer viruses, information, software, linked sites, products, and services obtained through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if the bdhotels.travel, the bdhotels.travel affiliates and/or their respective suppliers have been advised of the possibility of such damages.
If, despite the limitation above, the BDHotels.travel, the BDHotels.travel Affiliates or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of the BDHotels.travel, the BDHotels.travel Affiliates or their respective suppliers liabilities will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to BDHotels.travel. in connection with such transaction(s) on this Website, or (b) One-Hundred Dollars (US$100.00) or the equivalent in local currency.
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the BDHotels.travel, the BDHotels.travel Affiliates, and/or their respective suppliers.return to top
You agree to defend and indemnify the BDHotels.travel, the BDHotels.travel Affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
(a) your breach of this Agreement or the documents referenced herein;
(b) your violation of any law or the rights of a third party; or
(c) your use of this Website.return to top
This Website may contain hyperlinks to websites operated by parties other than BDHotels.travel. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. You agree that BDHotels.travel. will not incur any liability for any loss or damage that you may incur due to using any service on that link or any transaction entered into on that other site. The fact that BDHotels.travel. has agreed to have that link on its Website does not imply any assurances or guarantees as to the quality and nature of goods and services being provided by that other site.return to top
In calculating the amount payable we have the right to round up a nominal amount (such as 1 cent, 2 bdt) for each line item to account for variances in the way we and our Suppliers handle currency conversions. The amount rounded-up will not exceed 5 BDT.
Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. The information supplied by this application is believed to be accurate, but the BDHotels.travel, the BDHotels.travel Affiliates, and/or our respective suppliers do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.return to top
Many card companies charge their account holders a transaction fee when the card issuer and the "merchant location" (as defined by the card brand (e.g. Visa, MasterCard, American Express) are in different countries. The currency exchange rate, if applicable, and any transaction fee is determined solely by the bank or other agency processing the transaction. These fees may be applied by the card issuer as a charge to the cardholders account. When applied by the card issuer, the fees will be listed separately from the transaction amount on a credit or debit card statement. This means the amount listed on your credit or debit card statement may be a different figure than the figure shown on the billing summary page for a reservation booked on the Website. If you have any questions about these fees or any exchange rate applied to your booking, please contact your bank.return to top
If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information:
1. A clear identification of the copyrighted work you claim was infringed.
2. A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the Website, such as a link to the infringing material.
3. Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.
4. A statement that you have a "good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law."
5. A statement that "the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."
6. The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices with respect to this Website should be sent to us by any of the following methods: email to operation@BDHotels.travel, by mail to the address below, by phone at the number below, or by facsimile to the number belowBDHotels.travel.
We will review and address all notices that comply with the requirements above. We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that you may be liable for damages if you make a false claim of copyright infringement.return to top
This Website is operated by a Bangladesh. entity and this Agreement is governed by the laws of Govt. of Bangladesh. You hereby consent to the exclusive jurisdiction and venue of courts in Dhaka, Bangladesh, in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
You agree that no joint venture, partnership, or employment relationship exists between you and the BDHotels.travel as a result of this Agreement or use of this Website.
Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.
If any part of this Agreement is determined to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and BDHotels.travel. with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and BDHotels.travel. with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.
Any rights not expressly granted herein are reserved.return to top
For quick answers to your questions or ways to contact us, visit our Customer Support Center
You may also contact us by email for a reply within 24 hours using our Customer Support Form.
Or, you can contact us by telephone, at +8801833360333 anytime, seven days a week. Or write to us at:BDHotels.travel.
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